Return Policy

Our Refund/ Return/ Exchange policy

Aktive-USA proudly designs and makes prime quality products and hope you and your clients are fully satisfied. If for some reason you are not 100% satisfied with your merchandise we will gladly accept unworn, unwashed or prior defective merchandise for return, exchange or credit, within fifteen (15) days from the shipping date please contact us, so we can issue a return authorization. You will then receive a return form in your package. Simply follow the directions on the RETURN AUTHORIZATION FORM to pack and return all items to our warehouse.

You will have to pay shipping one way. We will pay for shipping on any exchanges. Please allow one to two (1-2) weeks for returns to process. If you need to review your return or have any specific questions please contact us at info@aktive-usa.com